FAQ & blind care

Yes. We come to your home or business anywhere from Southeast Melbourne to Phillip Island, measure up, show you samples and give you a quote. There's no charge and no obligation.

Southeast Melbourne to Phillip Island, including Pakenham, Koo Wee Rup, Grantville, Corinella, Coronet Bay, Wonthaggi, Inverloch and Phillip Island (Cowes, Rhyll, Newhaven) and San Remo. If you're not sure, call 1800 301 026.

Yes. Everything we supply is custom made to the measurements we take on site, so it fits properly, including odd-sized and out-of-square windows.

The person who measures and quotes your job is the person who installs it, so nothing gets lost in translation.

Yes. We tidy up when the job's done and take the packaging and mess away with us.

Many indoor blinds, outdoor blinds and awnings can be motorised and run from a remote or wall switch. Ask us at your measure and quote.

Try not to. Water trapped in a rolled-up blind can't evaporate, and over time it damages the PVC. Let the blinds dry while they're down, then roll them up.

Wet the blind with plain water, then wipe it down with a soft microfibre cloth. If you need a detergent, use something gentle such as a wool wash. For tougher marks, a cleaner made specifically for clear PVC (such as Vuplex, sold at hardware and auto stores) cleans and protects the surface. Avoid abrasive cleaners and scourers.

Each rope-and-pulley blind comes with support straps. Clip them in at the top each time you raise the blind so they carry the weight of the roll instead of the rope. When the blinds are down, unclip the top straps so they don't scratch the PVC.

Thread the rope from the bottom bar through the eye of the zip and tie it off securely at the tie-off point on the side. Always tie off both sides.

Raise the blind in a smooth, even roll, adjusting the ropes as you go. If the PVC folds or bunches over itself, lower it and roll it up again.

Down, as much as practical. Blinds that spend most of their time down keep their shape, stay clearer and last longer. Pull them down again after each use.

Spray the zips with silicone spray about once a month so they keep running freely. Near the beach, rinse salt off first.

It's best not to. Water left in a rolled-up blind can't dry out and will damage the fabric over time.

Each blind has storm catches on both sides. Lock them whenever the blind is down. They hold the blind in place and stop it rolling up in strong wind.

Hose them down, or use a pressure cleaner on its lowest setting held well back. For stubborn marks use a gentle detergent like wool wash, or a clear PVC cleaner such as Vuplex on clear panels.

Spray the tracks with silicone spray about once a month so the blinds glide smoothly. In coastal areas, rinse salt and sand out of the tracks with fresh water first.

Yes. Outdoor blinds are built to handle wind, but if a storm or very strong wind is forecast, roll them up to protect them.

Salt and sand build up on fabric, tracks and zips. A gentle rinse with fresh water every few weeks, plus the monthly silicone spray, keeps everything running smoothly and looking good.

Simple, robust products that guests can't easily get wrong: zip track blinds with storm catches outside, blockout rollers in bedrooms, and plantation shutters or aluminium venetians in bathrooms. Leave a copy of these care tips for guests.